Incivility and Bullying
- Incivility and Bullying: Quick Tips (Reading time: 7 minutes)
- Knowing When to Escalate: Quick Tips (Reading time: 2 minutes)
- Incivility and Bullying: Annotated Bibliography (Reading time: 10 minutes – Resources for Further Reading)
Selected books, research articles, and popular literature for those seeking deeper knowledge on the topics of incivility and bullying.
A department head hears a complaint from a staff member regarding a professor who may be displaying concerning behavior. The head understands this situation will likely require a formal process for handling the complaint; he demonstrates care in how he engages with the staff member, focusing on the facts and remaining calm to defuse her emotional reactions.